Terms of Use

Last updated: 10 September 2026

The short version

PipeGuard warns you when a night looks cold enough to freeze pipes and tells you what to do about it. It is guidance, not a guarantee — it reads a public forecast, it does not watch your pipes, and a warning that does not arrive is not a promise that nothing will freeze.

Read “How to use it safely” below before you start. Following those rules is a condition of using the app, and damage that happens because they were not followed is not something we can be responsible for.

How to use it safely

These are the rules of use for this app. They are short because they are meant to be read.

Do not rely on it as your only protection. A phone that is off, out of signal, out of battery, or whose notifications you have muted cannot warn you, and a forecast can be wrong.
Keep notifications and background updates enabled for the app, and leave the phone charged, if you intend to be warned at all.
Do not use a heat source the app does not recommend — never thaw a pipe with an open flame, and never leave a heater unattended.
If a pipe has already frozen or burst, turn the water off at the main first and call someone. The app records what happened; it does not fix it.
If you are leaving a property empty in freezing weather, drain it or have someone check it. No app replaces that.

If any of these is not possible where you are, do not use the app that way. Nothing in it requires you to.

What the app does, and what it does not

It is not a monitoring or alarm system. It has no sensors in your house, it does not know your pipes, and it cannot detect a freeze that is happening.
It reads a public weather forecast for your address. Forecasts are wrong sometimes, and a microclimate — an exposed wall, an unheated crawl space — can be far colder than the forecast for your town.
The journal it keeps is your own record of what you did and when. It is evidence you can hand to an insurer; it is not a claim, an assessment, or a promise that one will be paid.

Your risk, and our responsibility

By using the app you accept that protecting your pipes remains yours to do: the app tells you when to act and what to do, and acting is the part that keeps water out of your floor. That risk is yours, and it is why the rules above exist.

We are not liable for damage that results from not following the rules of use above. Nor are we liable for the cost of work you chose to have done, or equipment you chose to replace, on the strength of a result the app itself describes as an indication rather than a certainty.

Where we are liable, indirect and consequential loss is excluded and our liability is limited to the amount you paid for the app.

What these limits do not touch

Some liability cannot be limited by an agreement like this one, and this section does not attempt it. Nothing above limits or excludes liability for death or personal injury, for fraud or fraudulent misrepresentation, for intent or gross negligence, or any liability that the law of your country of residence does not permit to be excluded — including your rights as a consumer, and, in the European Union, liability under the Product Liability Directive, which expressly may not be excluded or limited by contract.

If any part of this section is held unenforceable where you live, the rest of it still applies and that part is read down to whatever the law does allow.

Paying for it

The purchase is made through the app store, not from us directly, so refunds are handled by the store under its own policy, and its terms apply to the transaction.

On iPhone and iPad the app is licensed to you under the App Store’s own standard licence terms, which apply alongside these; where the two differ about the licence to use the app itself, the store’s terms govern that licence. Apple does not provide the app and is not responsible for it — support is ours, at the address below.

Your data

Your location is used on the phone to fetch the forecast for your house, and is never stored by us — we run no servers at all. What the app handles and where it stays is set out in the Privacy Policy, which forms part of these terms.

Which law applies

The app is sold worldwide, so this section says what it can and does not pretend otherwise. If you are a consumer, you keep the protection of the mandatory law of the country you live in, including your rights against the seller of record in your own market, and nothing here takes that away or moves where you can bring a claim. Otherwise these terms are governed by the law of Israel.

Changes

If these terms change, the date at the top changes with them, and the updated text is published on this page before the release that relies on it.

Contact

PipeGuard is made by Dmitrii Zusmanovich, an independent developer. Questions or complaints: [email protected].